Brutto offers a wide range of products, including prints, textiles and cool objects. Explore our website to discover the latest designs.
2. How do I place an order?
Placing an order is easy! Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the instructions to provide shipping details and payment information.
3. Is it safe to shop on Brutto?
Yes, absolutely! We prioritize the security of your personal information. Our website uses encrypted connections (SSL) to protect your data, and we do not store any payment information on our servers.
4. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, Klarna, Google Pay, Shop Pay, Apple Pay and other secure payment gateways. Choose the option that suits you best during the checkout process.
5. Can I modify or cancel my order after placing it?
Once an order is placed, we cannot guarantee modifications or cancellations. Please review your order carefully before completing the purchase. If you encounter any issues, contact our customer support for assistance at help@brutto.studio.
6. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your package on the respective courier's site. We often use correos.es
7. What is your return policy?
We want you to be satisfied with your purchase. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
8. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on your location. Please check our Shipping Information page for details.
9. How do I contact customer support?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us via help@brutto.studio or through the "Contact Us" form on our website.
10. Are the product images on your website accurate representations?
We strive to provide accurate and high-quality product images. However, please note that colors may vary slightly due to different monitor settings. Refer to product descriptions for additional details.
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